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Hotel · Mexico City · Federal District

Novotel Mexico City Toreo

A 4-star stay in the Naucalpan district, close to Photo Museum Cuatro Caminos and well-placed for exploring Mexico City.

  • High guest ratings: 8.9/10 from 510 reviews
  • On-site restaurants serving Asian and Mexican cuisine
  • Pet-friendly with soundproofed rooms and valet parking
8.9 Great 510 reviews Booking.com 8.9 · 510 reviews

About

Novotel Mexico City Toreo

Novotel Mexico City Toreo sits in the Naucalpan district, about a 25-minute walk from the Photo Museum Cuatro Caminos. The hotel features a lift and a tour desk, with Wi-Fi available throughout the property.

With an 8.9 rating from 510 reviews, this 4-star property stands out for its service and rooms. Guests can choose from a range of suites and rooms, many with city views and bathtubs.

  • No smoking on site
  • Wi-Fi
  • On-site car park
  • Handicap parking
  • Safe deposit box
  • 24-hour reception

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Exceptional service — Guests consistently highlight the attentive and accommodating staff, particularly in times of need.
  • Spacious, clean rooms — Rooms are noted for being large, clean, and modern, often featuring bathtubs and city views.
  • Good value — Guests feel the hotel offers excellent value for the quality, especially given the amenities and dining.
  • Convenient on-site dining — The on-site restaurants serving Asian and Mexican cuisine are a highlight for many guests.

Worth weighing

3 to weigh
  • Policies may be restrictive — Check-in is only between 15:00 and 23:59, and check-out is strictly between 12:00 and 13:00, which might not suit all travel plans.
  • Limited parking information — While on-site car parking is available, only handicap parking is specifically mentioned, which could be a consideration for some guests.
  • Room type mix — Some rooms are listed with two double beds, which may not be ideal for all travelers, and the King Room option includes a flexible sleeping arrangement.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

King Room

  • 1 King-size bed,2 Double beds

Superior King Suite

  • 1 King-size bed

Master King Suite

  • 1 King-size bed

Deluxe King Suite

  • 1 King-size bed

Executive King Room

  • 1 King-size bed

Superior King Room

  • 1 King-size bed,2 Double beds
  • City view
  • Shower
  • Coffee machine
  • Heating

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • No smoking on site
  • Wi-Fi
  • On-site car park
  • Handicap parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Fire extinguishers

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Room

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities
  • Free toiletries
  • In-room breakfast
  • Flat-screen TV
  • Carpeted floor
  • Toilet for disabled

Food & Drink

  • Restaurant
  • Bar/ Lounge area
  • Special diet menus
  • Children's menu

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.9
Great 510 reviews

Guest-rated 8.9/10 from 510 reviews

Booking.com · 8.9 · 510 reviews
8.9Verified guest

“The room was large and very clean, with a lovely spa bath. The staff were very attentive, especially when they helped us during a health issue. The on-site Asian and Mexican restaurants were delicious.”

8.9Verified guest

“Only a 5-minute walk from the bus station, and the units come with a bath.”

8.9Verified guest

“The staff are good overall, and the location is great for exploring Mexico City.”

8.9Verified guest

“Excellent amenities and amazing views from my room. I also appreciate that they are pet-friendly.”

8.9Verified guest

“Everything was great as expected. The staff were incredibly accommodating for a 4-star hotel. The room was modern, with central heating, a safe box, and multi-channel TV. Having a bathtub in the private bathroom was a bonus. Our stay was a really great experience.”

8.9Verified guest

“The staff were particularly attentive and quickly arranged extra help when my daughter fell ill.”

04 — Location

Getting around Mexico City

The property sits in Mexico City.

Photo Museum Cuatro Caminos: A cultural attraction about a 25-minute walk from the hotel, worth a visit for photography enthusiasts.

Bus station: A 5-minute walk away, making it easy to explore the wider city by public transport.

Av Primero De Mayo 120 Torre 2 San Andres Atoto, Mexico City, Federal District, 53500, Mexico

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00-13:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Allowed
Property
168 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times at Novotel Mexico City Toreo?

Check-in is from 15:00 to 23:59, and check-out is from 12:00 to 13:00.

Are pets allowed at the hotel?

Yes, pets are allowed.

Is there parking available?

Yes, there is an on-site car park, and handicap parking is available.

Does the hotel offer airport shuttle service?

Yes, a paid airport shuttle is available.

What dining options are available on-site?

The hotel has a restaurant and a bar/lounge area, with special diet menus available. Guests have mentioned Asian and Mexican restaurants.

Do the rooms have air conditioning?

Yes, air conditioning is listed as an amenity in the rooms.

The bottom line

A reliable 4-star choice in Mexico City's Naucalpan district, known for standout service, comfortable rooms, and good value. Ideal for travelers who appreciate attentive staff and on-site dining, though the fixed check-in/out windows may require planning.

8.9Based on 510 guest reviews and an 8.9 rating.

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